Sometimes the questions are complicated, yet the answers are simple..

i-Call – A solution that provides access to a full bouquet of short term insurance products from a single point via a web based application and the i-Call  FAIS compliant short term insurance call centre.  Insurance Bureau - The i-Edge integrated system provides underwriting based products,  claims facility, portfolio management and full administration capabilities.  The intermediary is able to control profit drivers and underwriting.

Associated Broker -  Provide short term insurance products, systems and access to various insurance and financial compliance services, training and office support functions.(PI, compliance, training, legal, practice management, HR services, payroll)

Acquistions - The acquisition of brokerages and underwriting managers

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Life & Investment Brokers - Provide short term insurance solutions to the existing client base of life & investment brokers, using the FAIS compliant Call Centre.

Compliance & Support Services - Access to various insurance and financial compliance services, training and office support services. e.g.PI, compliance, training, legal, practice management, HR services, payroll, IT support, risk management, marketing branding.

Integrated Systems - A full insurance and underwriting management solution which includes complete claims administration on the i-Edge system, customized to meet specific needs.

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Trustco Financial Services is a specialised provider of holistic solution-driven products and services across the financial and management service sectors.

This entails issuing policy contracts to policy holders, calculating and collecting premiums and fees from policy holders, paying commissions and fees to Trustco brokers, paying risk premiums to Trustco insurers and executing all aspects of claims settling. 

Professional brokers as important as professional bankers and investment experts. Trustco Intermediary Solutions extends an integrated solution into the offices of insurance brokers.

Trustco Intermediary Solutions allows brokers to:

• quote
• issue policies
• amend details and
• register claims ONLINE ALL IN REAL TIME

Dynamic business approach releaseS brokers from administrative burdens with more time to focus on core business – sell policies and remain competitive. Trustco Intermediary Solutions’s flagship policy administration system offers brokers total control over the administration of their short-term personal lines and commercial policies.

Three Way Winning Solution

For the INSURER in terms of containing claims costs
For the BROKER in terms of improved service and a more profitable insurance book
For the POLICYHOLDER in terms of excellent service and reasonable premiums

Trustco Claims Solutions uses Trustco Financial Services technology to offer brokers complete control over the entire claims process. This system incorporates comprehensive financial, administration and claims components that ensures fast turnaround times and takes service delivery to a new and dynamic level.

Trustco Corporate Solutions delivers mission critical solutions for corporate clients in financial services with an emphasis on insurance and money management. It provides a comprehensive IT infrastructure that incorporates information back-ups, disaster recovery, connectivity and extensive audit trails.