Three Way Winning Solution

For the INSURER in terms of containing claims costs
For the BROKER in terms of improved service and a more profitable insurance book
For the POLICYHOLDER in terms of excellent service and reasonable premiums

Trustco Claims Solutions uses Trustco Financial Services technology to offer brokers complete control over the entire claims process. This system incorporates comprehensive financial, administration and claims components that ensures fast turnaround times and takes service delivery to a new and dynamic level.

Nothing less than the best is acceptable! Trustco Claims Solutions will ensure that the demands of clients are met, whilst ensuring that bottom-line profitability is never compromised.

Our Focus

Our focus is to set new standards in excellence for the Insurance Industry. Maximum-security control is critical to an efficient claims system. The integrity of the information is ensured by minimising the exchange of data between parties and incorporating tight security measures as well as numerous checks and balances in the system.

• real time on-line claims tracking
• immediate broker access to the claim progress
• immediate answers to the policyholder
• efficient service delivery channels
• effective and fair claims settlements

Trustco Claims Solutions's Unique Philosophy and System

• Incorporates comprehensive financial, administration and claims components to ensure fast turnaround times and exceptional service delivery
• Offers tight security measures and numerous checks and balances ensuring that bottom line profitability is never compromised
• Brokers register a claim on the BrokerNet system. The claim is then processed in its entirety by Trustco Claims Solutions
• Trustco Claims Solutions has excellent contracts for the procurement of goods to be replaced
• Trustco Claims Solutions has excellent contracts with salvage companies

In Addition

• Trustco Claims Solutions recovers money from third parties
• All information is safe with Trustco Claims Solutions
• Brokers control their claims service to policyholders through real-time access to the system
• System SMSs  to broker and client avoids unnecessary faxes, emails and calls

Contact

T +27 11 644 6600
F +27 11 644 6777
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